We concluded "SenseThunder" is the best choice because it is fast, accurate, and unaffected by the outside temperature.
The Jikei University Hospital
- Industory Medical / Welfare
- Implement Solution AI Thermography
Jikei University Hospital is a 1,075-bed hospital with special functions to provide highly advanced medical care. Since accepting coronavirus patients from the "Diamond Princess cruise ship" in February 2020, the hospital has taken proactive measures, including PCR testing and establishing a new Coronavirus Disease Control Center. As an infection control measure, the hospital has two "SenseThunder-E" units in place to check the temperature of all outpatients.
Today, we spoke with Dr. Hiroyuki Ida, Director of Jikei University Hospital, who is standing on the frontline as the head of the New Coronavirus Disease Control Center. We interviewed how he is pursuing a safe and secure hospital, the background behind introducing the new system, its operational status, and the importance of temperature detection.
- Speedy detection, accurate, and unaffected by the outside temperature
- There was a need for thorough temperature measurements as a quarantine measure at the entrance
- Temperature is one of the important factors to check in the new lifestyle
In order to provide patients with safe and secure medical care, we needed to enforce thorough temperature checks when they entered the hospital as a protection measure.
Can you tell us about the process of introducing "SenseThunder" and the challenges you faced?
Since the spread of the coronavirus infection, we have been taking protection measures such as temperature checks and medical examinations. However, on April 2nd, in-hospital infections were confirmed and we immediately stopped accepting first-time patients and emergency cases. We were forced to greatly restrict our medical treatment activities. In mid-May, we started to gradually open outpatient clinics with restrictions. One of the challenges in this situation was the quarantine measure at our outpatient care.
The infectious disease ward is well-equipped, so it's not a problem. To prevent the spread of infection from unexpected patients, we decided to start with a thorough temperature check and interview at the hospital entrance. There are cases where a patient may not have a fever, but have abnormalities in smell and taste, so not all the infections can be screened. However, in order to provide patients with safe and secure medical care, we needed to enforce thorough temperature checks when they entered the hospital as a protection measure.
The number of patients increased as examinations resumed. At the beginning, three nurses were at the entrance in charge of temperature checks (using a non-contact thermometer) and medical interviews. But there was a problem with patients queuing a long line at the entrance. Previously, our average daily patient population was 2,800, and even now, with the retractions in place, it's still about 1,500. We had to accelerate temperature testing to provide safe and secure medical care and so we decided to install "SenseThunder." We currently have two units installed. After consulting with the field staff, we decided to install them at the two entrances of the outpatient building.
What were the key factors in your decision to adopt the system? And what has been the response of the users?
The most important factors we considered were speed and accuracy. We compared it with other companies' products, and "SenseThunder" was less affected by the outside temperature. Also it was as accurate as a non-contact thermometer. The screen display is easy to understand. It's receiving great reputation from the nursing team - very fast and accurate, you can just simply turn it on and then it's up and running. Most importantly, we can now ask questions at the same time with the temperature check, which has greatly improved the efficiency.
We now serve 1,500 patients using two systems while maintaining social distance measures with no traffic jams. Patients also say, "you're doing a good job with your measures." We are considering installing them at all three entrances once the restrictions on outpatient services are lifted. It was very difficult to get in hold of a non-contact thermometer but JCV was very helpful in delivering them immediately.
In the upcoming new lifestyle, temperature is one of the important factors to check. We need to continue doing so and I think it will become more ingrained in our lives in the future.
How important is it to take temperature during the coronavirus epidemic and also in the post-coronavirus period?
I believe that temperature measurement is naturally going to be the new norm. Regardless of the field, there will fears of cluster infections in any business and temperature readings will objectively contribute to the check of health conditions. We believe that coronavirus is not going to go away completely. In the new lifestyle, temperature is one of the important factors to check. We need to continue doing so and I think it will become more ingrained in our lives in the future. It is also a good way to manage general health and prevent other infectious diseases such as the flu.
I think the demand is high in nurseries, schools, and where a lot of people gather such as concert halls, hotels, academic conferences, workshops, and shareholders' meetings, etc. We also have an auditorium at the hospital, and I think it would be convenient to utilize the temperature detection and face recognition function to confirm attendance at the same time.